Contact
Tell us where you areand we’ll tell you what it costs
Get your quote
Tell us where the house, farm or warehouse is and what you’ll use it for. We confirm coverage, the plan that fits and a fixed installation price. No cost, no obligation.
Office
Carrer Joan Vidal i Jumbert 10
08403 Granollers (Barcelona)
Phone
644 836 122WhatsApp
644 836 122Email
[email protected]Hours
Monday to Friday, 09:00–18:00
Frequently asked questions
How much does Starlink cost in Catalonia?
The Starlink fee ranges from 35 € a month for the Residential 100 plan to 65 € for the Residential Max, plus 10 € a month for equipment rental — currently on promotion at 0 € — and a one-off 19 € shipping fee. On top of that comes Thrax's installation, from 199 € + VAT. These are the prices in effect as of August 2026; Starlink revises them every few months, so we confirm the exact amount before processing your activation.
Does it work in the Pyrenees and closed valleys?
Yes, as long as the dish can see the sky. Starlink satellites are in low orbit and pass across the whole sky, so in a narrow valley what matters is having a clear strip of sky towards the north. We check this with the app during the site visit before installing anything, and if the site doesn’t work, we’ll tell you and won’t charge you.
Is there a minimum term?
The base fee on residential plans has no minimum term: you can cancel or pause the service whenever you like, and with the Roam plans you can even skip the months you don’t use it. Starlink’s occasional promotions may ask for a 12-month commitment; if that’s the case, we’ll tell you before you sign up.
Do I keep the dish?
No, if you're a new customer. Since May 2026 Starlink rents the equipment for 10 € a month instead of selling it, and it has to be returned when you cancel the service. The exception is the High Performance dish, which is bought outright (2,500 €) and can be financed over 12 months.
How long does installation take?
A standard installation is completed in a single visit: we mount the dish, run the cable, configure the network and verify the signal. The service is up and running the same day. We’re usually out within a week of you accepting the quote.
Do you charge a call-out fee?
It depends where you are: the Vallès isn’t the same as the Pallars Sobirà. We calculate it by location and you’ll see it broken out in the quote, alongside everything else. It never shows up later as an extra on the invoice.
Can I use my own router?
Yes. The kits allow you to connect third-party routers directly and apply custom configurations, common in business installations with an existing network. If you already have a network, we integrate it.
Do you invoice in Spain? Can I deduct it?
Yes. Thrax is based in Granollers and invoices with Spanish VAT, so self-employed workers and businesses can deduct it like any other connectivity expense. Support is in Catalan and Spanish, always with the same person.
Tell us where the house is, we tell you what it costs
Tell us the location and what you’ll use it for. We confirm coverage, the plan that fits and a fixed installation price, no obligation.
